Term and Conditions

Last Updated: 15 November 2023

Welcome to Costumes Sales Store! These Terms and Conditions govern your use of our website cosplayattiredeal.com and your purchases from our magical collection of costumes. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.

1. Our Agreement

When you place an order with Costumes Sales Store, you’re entering into a binding agreement with us. These terms, along with our Shipping & Returns policy, form the complete agreement between you and Costumes Sales Store (located at 76 Acheron Road, MID VALLEY, AU 3840).

2. Product Information

We specialise in:

• Adaptive Costumes (designed for specific needs)
• Baby Costumes
• Men’s Costumes
• Toddler Costumes
• Women’s Costumes

We make every effort to display our products accurately, but please note that colours may vary slightly due to monitor settings. Product descriptions are provided in good faith, but we don’t warrant they are error-free.

3. Orders and Payment

When you place an order, you’re making an offer to purchase which we may accept or decline. We reserve the right to limit quantities and refuse service.

You agree to provide current, complete, and accurate purchase information. We may verify your payment method and address before processing your order.

4. Shipping and Delivery

We ship globally except to Asia and some remote areas. Please see our Shipping Policy for complete details:

• Order processing: 1-2 business days after payment confirmation
• Standard Shipping (A$12.95): 10-15 business days via DHL/FedEx
• Free Shipping (orders over A$50): 15-25 business days via EMS

Delivery times are estimates only. We’re not responsible for delays caused by customs, weather, or other factors beyond our control.

5. Returns and Exchanges

We want you to be delighted with your purchase. Our returns policy includes:

• 15-day return window from delivery date
• Items must be unworn, unwashed, with original tags and packaging
• No returns on Adaptive Costumes, Baby Costumes, or worn/altered items
• Customer pays return shipping unless error is on our part

Please email [email protected] to initiate returns. Original shipping fees are non-refundable.

6. User Responsibilities

As a user of our website, you agree to:

• Provide accurate account information
• Maintain confidentiality of your account credentials
• Not use our site for any illegal or unauthorized purpose
• Not attempt to gain unauthorized access to any part of our site
• Not interfere with the proper working of our website

7. Intellectual Property

All content on our website—including text, graphics, logos, and images—is our property or properly licensed, and protected by copyright laws. You may not use our content without express written permission.

8. Limitation of Liability

Costumes Sales Store will not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our maximum liability to you for any claim is limited to the purchase price of the product in question.

9. Privacy

We respect your privacy. Our Privacy Policy (available on our website) explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms are governed by the laws of Australia. Any disputes will be handled in the courts of Australia.

11. Changes to Terms

We may update these Terms from time to time. The current version will always be posted on our website with the effective date.

12. Contact Us

If you have any questions about these Terms, please contact our friendly team at:

Email: [email protected]
Address: 76 Acheron Road, MID VALLEY, AU 3840

We typically respond within 24-48 hours.